Store Operations & Customer Experience Lead

Five Below; Camarillo (CA); On-site; USD 20,000 - 28,000; Full time

Job summary

Five Below seeks a store leadership team member to wow customers through personal service and lead a team to deliver fast, friendly checkout experiences. You will oversee daily operations, train staff, and ensure stock is organized and merchandised effectively.

The role requires at least a high school diploma, 1+ year of management experience, and a flexible schedule including weekends. You will collaborate with store leadership on merchandising and customer satisfaction initiatives.

Qualifications

• High school diploma or equivalent required.
• 1+ year of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task and work in a fast-paced environment.
• Willingness to work flexible schedule including weekends.

Responsibilities

• Wow customers with exceptional personal service.
• Trains crew on customer service and fast, friendly checkout.
• Oversee daily store activities and staff performance.
• Assist with receiving, unpacking and stocking shelves efficiently.
• Act as Manager on Duty when needed and manage opening/closing procedures.

Skills

Customer service

Leadership

Communication

Multitasking

Problem solving

Education

High School Diploma

College experience preferred

Job description

Five Below seeks a store leadership team member to wow customers through personal service and lead a team to deliver fast, friendly checkout experiences. You will oversee daily operations, train staff, and ensure stock is organized and merchandised effectively.

The role requires at least a high school diploma, 1+ year of management experience, and a flexible schedule including weekends. You will collaborate with store leadership on merchandising and customer satisfaction initiatives.