Store Operations & Customer Experience Coach

Walmart; Wilmington (DE); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Health benefits

401(k) & stock purchase

Paid time off

Job summary

Walmart in Wilmington, DE is seeking a store leadership professional to drive sales, manage budgets, and lead teams through training and feedback, while delivering strong customer service and community engagement.

You will supervise hourly associates, oversee merchandising, and ensure compliance with policies and Walmart values, fostering a culture of belonging and continuous improvement in store operations.

Qualifications

• 2 years of college; OR 1 year retail experience and 1 year supervisory experience; OR 2 years general work experience and 1 year supervisory experience.

Responsibilities

• Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback.
• Drives the financial performance and sales of the designated store area by reviewing PL statements, budgeting, forecasting and controlling expenses.
• Monitors merchandising and store operations, inventory flow and shrink, developing action plans to achieve sales and profit goals.
• Provides supervision and development opportunities for hourly associates, promoting a sense of belonging and guiding staffing.
• Ensures compliance with company policies, Open Door policy, ethics, integrity, and Walmart values.

Job description

Walmart in Wilmington, DE is seeking a store leadership professional to drive sales, manage budgets, and lead teams through training and feedback, while delivering strong customer service and community engagement.

You will supervise hourly associates, oversee merchandising, and ensure compliance with policies and Walmart values, fostering a culture of belonging and continuous improvement in store operations.