Store Operations & Customer Experience Associate

CarMax Business Services; Roseville (CA); On-site; USD 23,970 - 38,572; Full time

Benefits offered by this job

Paid sick leave

Paid vacation time

Paid holidays

Job summary

CarMax Business Services in Roseville is hiring a Business Operations Associate to ensure smooth store operations. Responsibilities include aiding customers, processing sales transactions, managing auctions and appraisals, and handling cash management tasks. You will train new associates and maintain compliance with CarMax policies.

Successful candidates will have strong organizational and communication skills, as well as proficiency in Microsoft Office. The position offers flexible schedules and various benefits.

Qualifications

• Ability to read, interpret, and record data accurately.
• Proficiency in multitasking and meeting deadlines.
• Effective communication skills for customer and team interactions.

Responsibilities

• Deliver outstanding customer service by assisting customers.
• Process and audit paperwork for sales transactions.
• Manage auction and appraisal transactions accurately.
• Handle cash management and maintain security protocols.
• Train and mentor new associates as needed.

Skills

Customer service

Organizational skills

Attention to detail

Multitasking

Verbal communication

Written communication

PC skills

Tools

Microsoft Office

Job description

CarMax Business Services in Roseville is hiring a Business Operations Associate to ensure smooth store operations. Responsibilities include aiding customers, processing sales transactions, managing auctions and appraisals, and handling cash management tasks. You will train new associates and maintain compliance with CarMax policies.

Successful candidates will have strong organizational and communication skills, as well as proficiency in Microsoft Office. The position offers flexible schedules and various benefits.