Ops & Auctions Associate - Detail-Driven Customer Service

CarMax; Roseville (CA); On-site; USD 23,970 - 38,572; Part time

Benefits offered by this job

Sick leave

Vacation based on service length

Flexible schedules

Job summary

CarMax in Roseville is seeking a proactive Business Operations Associate to ensure smooth store operations through exceptional customer service and attention to detail. This role involves processing sales and documentation, managing cash, and assisting various departments in a fast-paced environment.

Ideal candidates will possess strong organizational skills, proficiency in Microsoft Office, and the ability to work effectively in a team. Employee benefits include sick leave and vacation based on service length.

Qualifications

• Ability to read, interpret, and record data accurately for compliance.
• Strong organizational skills in a deadline-driven environment.
• Effective verbal and written communication skills.

Responsibilities

• Deliver outstanding customer service by greeting customers and guiding them.
• Process and audit paperwork for sales and documentation.
• Manage auction and appraisal transactions.
• Handle cash management tasks and maintain security protocols.
• Train and mentor new associates while supporting store operations.
• Perform clerical duties such as filing and data entry.

Skills

Organizational skills

Customer service

Attention to detail

Multitasking

Communication skills

Proficiency in Microsoft Office

Job description

CarMax in Roseville is seeking a proactive Business Operations Associate to ensure smooth store operations through exceptional customer service and attention to detail. This role involves processing sales and documentation, managing cash, and assisting various departments in a fast-paced environment.

Ideal candidates will possess strong organizational skills, proficiency in Microsoft Office, and the ability to work effectively in a team. Employee benefits include sick leave and vacation based on service length.