Store Operations & Compliance Associate

CarMax Business Services; Reno (NV); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

Paid time off

Holiday pay

Job summary

CarMax is seeking a Business Operations Associate at our Reno store to support daily operations, paperwork processing, and customer interactions. You will handle cash, audits, and data entry, ensuring accuracy and compliance in a fast-paced setting.

The role requires strong organizational skills, the ability to lift up to 20 lbs, and flexibility to work nights, weekends, and holidays. Proficiency with Microsoft Office is expected, and you will train new team members while maintaining EH&S

Qualifications

• Ability to read, interpret, and record data accurately for compliance and reporting.
• Strong organizational and multitasking skills in a deadline-driven environment.
• Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
• Effective verbal and written communication skills for customer and team interactions.
• Ability to lift up to 20 lbs and work on your feet for extended periods.
• Commitment to confidentiality, integrity, and adherence to CarMax policies.
• Flexibility to work varied schedules, including nights, weekends, and holidays.

Responsibilities

• Deliver outstanding customer service by greeting customers, answering questions, and guiding them through paperwork processes.
• Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
• Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper documentation for funding.
• Handle cash management tasks, including receiving payments, preparing deposits, and maintaining security protocols.
• Train and mentor new associates and support store operations by assisting multiple departments and balancing overflow traffic.
• Perform clerical duties such as filing, data entry, and reconciliation of missing information while maintaining accuracy.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Data entry accuracy

Organizational skills

Communication skills

Multitasking

Flexibility in schedule

Confidentiality

Physical stamina

Tools

Microsoft Office

Data entry systems

Job description

CarMax is seeking a Business Operations Associate at our Reno store to support daily operations, paperwork processing, and customer interactions. You will handle cash, audits, and data entry, ensuring accuracy and compliance in a fast-paced setting.

The role requires strong organizational skills, the ability to lift up to 20 lbs, and flexibility to work nights, weekends, and holidays. Proficiency with Microsoft Office is expected, and you will train new team members while maintaining EH&S