Store Operations & Compliance Associate

CarMax Inc.; Florida; On-site; USD 21,000 - 32,000; Full time

Job summary

CarMax is seeking a Business Operations Associate at our Davie, FL location. You will support store operations, handle paperwork for sales, auctions, and appraisals, and deliver outstanding customer service while maintaining accuracy and security.

You will train new associates, manage cash processes, and ensure compliance with EH&S guidelines in a fast-paced, team-driven environment. The role requires strong organizational skills, data entry proficiency, and the ability to work evenings,

Qualifications

• Strong data interpretation and recording for compliance and reporting.
• Organizational and multitasking skills in a deadline-driven environment.
• Effective verbal and written communication for customers and team interactions.

Responsibilities

• Greet customers, answer questions, and guide them through paperwork.
• Process and audit retail/wholesale paperwork, including contracts and DMV docs.
• Manage auction and appraisal transactions, with accurate titles and payoffs.
• Handle cash management: receive payments, deposits, security protocols.
• Train new associates and support multiple departments during busy periods.
• Perform clerical tasks: filing, data entry, reconcile missing information.
• Maintain EH&S compliance and a clean, orderly workspace.

Skills

Data entry

Multitasking

Customer service

MS Office

Verbal/written communication

Confidentiality

Flexibility

Physical stamina

Tools

MS Office

Job description

CarMax is seeking a Business Operations Associate at our Davie, FL location. You will support store operations, handle paperwork for sales, auctions, and appraisals, and deliver outstanding customer service while maintaining accuracy and security.

You will train new associates, manage cash processes, and ensure compliance with EH&S guidelines in a fast-paced, team-driven environment. The role requires strong organizational skills, data entry proficiency, and the ability to work evenings,