Store Operations Associate Elevate Customer Experience

JCPenney; Zanesville (OH); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Medical/dental/vision coverage

401(k) with company match

Associate discount

Paid vacation and holidays

Holiday pay

Job summary

JCPenney in Ohio is seeking an Operations Associate to create an outstanding customer experience by performing essential store operations before opening. This early-morning role works with a team to execute tasks prior to storefront exposure.

The position emphasizes customer service, merchandising, and omnichannel support as you help stock, price, sign, and prepare merchandise for the floor and backroom areas.

Qualifications

• 1-2 years retail experience.
• Early morning shift availability.
• Strong customer service orientation.
• Able to work in a fast-paced environment.

Responsibilities

• Provide exceptional customer service as you walk the store floor.
• Execute pricing and signing quickly and accurately.
• Replenish and restock merchandise to keep shelves ready.
• Receive and unload merchandise and prepare backroom stock.
• Maintain safe, clean, and organized backroom standards.
• Support omnichannel initiatives (BOPIS, Ship from Store, Returns).
• Assist in merchandise strategy and floor plan execution.
• Participate in ongoing training on safety, shrink, and processes.

Skills

Customer service

Pricing accuracy

Merchandise replenishment

Teamwork

Job description

JCPenney in Ohio is seeking an Operations Associate to create an outstanding customer experience by performing essential store operations before opening. This early-morning role works with a team to execute tasks prior to storefront exposure.

The position emphasizes customer service, merchandising, and omnichannel support as you help stock, price, sign, and prepare merchandise for the floor and backroom areas.