Store Manager - Washington National Airport

Half Moon Empanadas; Arlington (VA); On-site; USD 65,000 - 72,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Paid time off

Paid training

Growth opportunities

Free meals on shift

Team member discount

Uniform provided

Airport badge fees covered

Referral bonus

Job summary

Half Moon Empanadas is expanding at Ronald Reagan National Airport in Washington, DC, and seeks a Store Manager to own the location, lead the team, and deliver measurable results. You will supervise daily operations, manage schedules, inventory, payroll, and budgets while ensuring superior guest service in a fast-paced airport setting.

The role requires 2–4 years in food-service with leadership, strong math and financial acumen, and the ability to communicate clearly in English.

Qualifications

• 2–4 years of food-service, restaurant or retail experience, including supervising a team.
• Solid business math: percentages, budgets and P&L statements.
• Strong analytical and problem-solving skills, with accuracy and attention to detail.
• Clear communication in English, spoken and written, with patience and tact. Spanish or Portuguese is a plus.
• Calm under pressure, able to set priorities and work independently with minimal supervision.
• Ability to build strong working relationships with partners across the company.
• High school diploma or equivalent. Restaurant365 experience is a plus.
• Flexibility to work early mornings, weekends and holidays as the business needs.
• Able to pass the background screening and badging required by the airport authority and federal regulations.

Responsibilities

• Lead, train, coach and develop team members and Team Leads so the store runs smoothly on every shift.
• Build the schedule and set work assignments, adjusting them to business needs.
• Run pre-shift huddles and monthly team meetings to share updates, recognize wins and drive improvements.
• Handle and resolve team member issues with fairness, tact and respect.
• Review guest feedback regularly and adjust operations to meet demand.
• Resolve food quality and service concerns directly with guests, turning issues into positive experiences.
• Launch and promote new menus at your location.
• Manage food, beverage and labor costs against the store budget to hit revenue and expense targets.
• Read and act on budgets and P&L statements, and set par levels based on business needs.
• Order products, run weekly and monthly inventories, and submit and review biweekly payroll.
• Walk the store daily, check temperatures, appearance and taste, and coach the team on any corrections.
• Inspect deliveries for quality and safety and make sure products are staged and rotated (FIFO).
• Keep a safe environment for guests and team, in line with health regulations and all local, state and federal laws.
• Audit shift systems and procedures, including daily bank counts and weekly QA audits.
• Keep equipment in good shape with preventive maintenance, and make sure all policies and procedures are followed.
• Always follow TSA and airport security protocols, and make sure your whole team does too.

Skills

Food-service experience

Analytical skills

English communication

Spanish/Portuguese a plus

Education

High school diploma or equivalent

Tools

Restaurant365

Job description

Store Manager – Washington, DC – Ronald Reagan National Airport

Half MoonEmpanadas | Ronald Reagan National Airport | Full-time, salaried | $65,000 - $72,000 + Competitive benefits

WHO WE ARE

Half Moon Empanadas is a woman-founded, fast-casual brandborn in Miami in 2008. Our oven-baked empanadas are made with real ingredientsand bold Latin flavor, and today we serve travelers in airports across thecountry. Now we're growing at our RonaldReagan National Airpot location, and we're looking for a Store Managerto lead it.

We believe in our people: our culture is built to help everyteam member dream big, grow their skills, and reach their full potential. AsStore Manager, you make that real for your team every day.

ABOUT THE ROLE

As Store Manager, you own the store: its people, its guestsand its results. You build and coach a team that delivers fast, friendlyservice to travelers every day, keep quality and safety at our standard, andrun the location like a business, from schedules and inventory to labor, foodcosts and the P&L. If you love developing people, thrive in a fast pace andlike seeing your results in the numbers, let's talk.

WHAT YOU'LL DO

Lead and develop your team

• Lead,train, coach and develop team members and Team Leads so the store runs smoothlyon every shift.
• Build theschedule and set work assignments, adjusting them to business needs.
• Runpre-shift huddles and monthly team meetings to share updates, recognize winsand drive improvements.
• Handleand resolve team member issues with fairness, tact and respect.

Deliver a great guest experience

• Reviewguest feedback regularly and adjust operations to meet demand.
• Resolvefood quality and service concerns directly with guests, turning issues intopositive experiences.
• Helplaunch and promote new menus at your location.

Run the business

• Managefood, beverage and labor costs against the store budget to hit revenue andexpense targets.
• Read andact on budgets and P&L statements, and set par levels based on businessneeds.
• Orderproducts, run weekly and monthly inventories, and submit and review biweeklypayroll.

Food quality and safety

• Walk thestore daily, check temperatures, appearance and taste, and coach the team onany corrections.
• Inspectdeliveries for quality and safety and make sure products are staged and rotated(FIFO).
• Keep asafe environment for guests and team, in line with health regulations and alllocal, state and federal laws.

Store operations and controls

• Auditshift systems and procedures, including daily bank counts and weekly QA audits.
• Keepequipment in good shape with preventive maintenance, and make sure all policiesand procedures are followed.

Airport safety and security

• Alwaysfollow TSA and airport security protocols, and make sure your whole team doestoo.

WHAT YOU BRING

• 2–4 yearsof food-service, restaurant or retail experience, including supervising a team.
• Solidbusiness math: percentages, budgets and P&L statements.
• Stronganalytical and problem-solving skills, with accuracy and attention to detail.
• Clearcommunication in English, spoken and written, with patience and tact. Spanishor Portuguese is a plus.
• Calmunder pressure, able to set priorities and work independently with minimalsupervision.
• Abilityto build strong working relationships with partners across the company.
• Highschool diploma or equivalent. Restaurant365 experience is a plus.
• Flexibilityto work early mornings, weekends and holidays as the business needs.
• Able topass the background screening and badging required by the airport authority andfederal regulations.

WORK ENVIRONMENT

This is a full-time, salaried (exempt) role that typicallyworks about 50 hours a week. It requires standing for long periods, and youmust be able to lift and carry up to 30 lbs. You'll work inside a busy airportterminal and pass through security screening each shift.

WHAT WE OFFER

• Competitivesalary: $65,000 - $72,000 per year
• Healthinsurance (medical, dental and vision)
• Paid timeoff
• Paidtraining and development from your first day
• Room togrow with a brand that's expanding in airports across the country
• Free mealon every shift, team member discount and uniform provided
• Airportbadge fees covered by Half Moon Empanadas
• Referralbonus for bringing great people onto the team

Half MoonEmpanadas is an Equal Opportunity Employer. We recruit, hire, train, andpromote individuals in all job titles without regard to age, race, color, sex,religion, sexual orientation, gender identity, national origin, disability,genetic information, or status as a covered veteran or any other statusprotected by federal, state or local law. At Half Moon Empanadas we arecommitted to a fair and equitable workplace where everyone is respected and avalued member of the team.

This role isin an airport facility and is subject to federal laws and regulations,including background screenings required by the airport authority.