Store Manager & Sales Leader

Midas Auto Experts; Philadelphia (Philadelphia County); On-site; USD 50,000 - 70,000; Full time

Job summary

An established industry player seeks a dynamic Store Manager & Sales Leader to oversee service department activities. This full-time role focuses on delivering exceptional customer service and managing a team of up to 10 employees while ensuring a safe and efficient work environment. Ideal candidates will have strong leadership skills, general automotive knowledge, and a commitment to training and developing their team. If you're passionate about automotive service and eager to grow within a supportive company, this opportunity is perfect for you.

Benefits

Bonus based on performance

Health insurance

Paid time off

Qualifications

• Minimum 2 years of experience as a store or service manager.
• Strong leadership and team-building abilities required.

Responsibilities

• Ensure a safe and trustworthy work environment for all employees.
• Deliver exceptional customer service while managing service department activities.

Skills

Customer Service Skills

Leadership Skills

Communication Skills

Problem-Solving Skills

General Automotive Knowledge

Attention to Detail

Job description

Join to apply for the Store Manager & Sales Leader role at Midas Auto Experts

Benefits:

• Bonus based on performance
• Health insurance
• Paid time off

At Midas, we are dedicated to providing quality service to customer vehicles in the areas of inspection, diagnosis, and repair, utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for Automotive Service Managers to assist in managing and directing all service department activities, with the primary focus of selling tires, automotive repair, and maintenance services. The Co-Manager position is a developmental leadership role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

• Ensure a safe, secure, and trustworthy work environment.
• Develop personal growth opportunities.
• Establish strategic goals by gathering information from reporting documents.
• Define objectives, evaluate trends and options, choose a course of action, and evaluate outcomes.
• Lead by example, manage, and train team while aligning with our company's vision, purpose, core values, and employee creed.
• Ensure all policies and procedures are followed by all employees.
• Deliver exceptional customer service, listening and consulting with customers.
• Oversee complete vehicle inspections and make comprehensive recommendations by building computerized repair orders and sourcing parts.
• Discuss pricing estimates with customers, promote shop service specials, and financing options.
• Monitor the quality of all vehicles being signed out.
• Supervise up to 10 employees successfully.
• Manage inventory levels, product ordering, and receipt.
• Maintain a clean and organized job site.
• Other duties as assigned.

Qualifications

• At least 2 years of store or service manager experience.
• General automotive knowledge.
• Excellent customer service skills.
• Good communication skills.
• Leadership and team-building abilities.
• Flexible schedule including weekends, evenings, and holidays.
• Valid driver’s license.

Qualities that make you stand out:

• Attention to detail and organizational skills.
• Understanding location performance and seeking assistance when needed.
• Open communication with the team.
• Excellent customer service skills.
• Responsibility and focus on sales opportunities.
• Excellent phone skills.
• Understanding of quality control.
• Problem-solving skills.
• Mechanical knowledge.
• Leadership skills.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Motor Vehicle Manufacturing