Store Manager & Sales Leader

Midasbrampton; Egg Harbor Township (NJ); On-site; USD 65,000 - 80,000; Full time

Job summary

An established industry player seeks a dynamic Store Manager & Sales Leader to elevate customer service and manage a dedicated team. This role focuses on directing service department activities, ensuring a safe work environment, and promoting from within. With a commitment to quality service, the ideal candidate will lead by example, oversee operations, and drive sales opportunities. Join a company that values growth and excellence in automotive service, offering a competitive salary and a supportive work culture.

Benefits

Bonus based on performance

Health insurance

Paid time off

401(k)

Employee discounts

Qualifications

• Minimum 2 years of store or service manager experience.
• General automotive knowledge and excellent customer service disposition.

Responsibilities

• Manage and direct all automotive and general service technicians.
• Deliver exceptional customer service and oversee vehicle inspections.

Skills

Customer Service Skills

Leadership Skills

Communication Skills

Team Building Skills

Problem-Solving Skills

Job description

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Benefits

• Bonus based on performance
• Health insurance
• Paid time off
• 401(k)
• Employee discounts

At Midas, we are dedicated to providing quality service to customer vehicles in the areas of inspection, diagnosis and repair, utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for Automotive Service Managers to assist in managing and directing all service department activities, with the primary focus of selling tires, automotive repair, and maintenance services. The Co-Manager position is a developmental leadership role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

As a Midas Automotive Service Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

• Ensuring a safe, secure, and trustworthy work environment.
• Developing personal growth opportunities.
• Establishing strategic goals by gathering information from reporting documents.
• Defining objectives, evaluating trends and options, choosing a course of action, and evaluating outcomes.
• Leading by example, managing, and training team while aligning with our company's vision, purpose, core values, and employee creed.
• Ensuring all policies and procedures are followed by all employees.
• Delivering exceptional customer service, listening, and consulting with customers.
• Overseeing vehicle inspections and making comprehensive recommendations by building computerized repair orders and sourcing parts.
• Discussing pricing estimates with customers and promoting shop service specials and financing options.
• Monitoring the quality of all vehicles being signed out.
• Supervising up to 10 employees successfully.
• Monitoring inventory levels and managing product ordering and receipt.
• Maintaining a clean and organized job site.
• Performing other duties as assigned.

Qualifications

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including weekends, evenings, and holidays
• Valid driver's license

Qualities That Make You Stand Out From The Rest

• Attention to detail and organizational skills
• Understanding current performance and seeking assistance if needed
• Open communication with team
• Excellent customer service skills
• Responsibility
• Focus on sales opportunities
• Excellent phone skills
• Understanding of quality control
• Problem-solving skills
• Mechanical knowledge
• Leadership skills

Compensation: $65,000.00 - $80,000.00 per year