Store Manager Sales Leader

Midas Tire & Auto Experts; Paulsboro (NJ); On-site; USD 45,000 - 75,000; Full time

Job summary

Join a forward-thinking company as an Automotive Service Manager, where your leadership and customer service skills will shine. In this developmental role, you will manage a dedicated team, ensuring top-notch service while promoting a culture of growth and excellence. With a focus on selling tires and automotive services, you'll play a crucial role in driving the success of the service department. If you're passionate about the automotive industry and ready to take your career to the next level, this opportunity is perfect for you. Midas values training and promotion from within, offering a supportive environment for your professional growth.

Benefits

Bonus based on performance

Health insurance

Paid time off

Qualifications

• Minimum of 2 years of experience in service management required.
• Strong customer service and leadership skills are essential.

Responsibilities

• Manage and direct automotive service technicians and operations.
• Ensure exceptional customer service and compliance with policies.
• Monitor inventory levels and oversee vehicle inspections.

Skills

Customer Service Skills

Leadership Ability

Communication Skills

Problem Solving Skills

Attention to Detail

Team Building Skills

Education

2+ years of service manager experience

General automotive knowledge

Job description

Benefits:

1. Bonus based on performance
2. Health insurance
3. Paid time off

At Midas, we are dedicated to providing quality service to customer vehicles in the areas of inspection, diagnosis and repair, utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for Automotive Service Managers to assist in managing and directing all service department activities, with the primary focus of selling tires, automotive repair, and maintenance services. The Co-Manager position is a developmental leadership role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

As a Midas Automotive Service Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

1. Ensures a safe, secure, and trustworthy work environment.
2. Develops personal growth opportunities.
3. Establishes strategic goals by gathering information from reporting documents.
4. Defines objectives, identifies, and evaluates trends and options, chooses a course of action and evaluates outcomes.
5. Leads by example, manages, and trains team while keeping in tune with our companies’ vision, purpose, core values and employee creed.
6. Ensures that all policies and procedures are being followed by all employees.
7. Delivers exceptional customer service while listening and consulting customers.
8. Oversees complete vehicle inspection and then makes comprehensive recommendations by building computerized repair orders and sourcing parts.
9. Ability to discuss pricing estimates with customers as well as promoting shop service specials and financing options.
10. Monitors the quality of all vehicles being signed out.
11. Ability to successfully supervise up to 10 employees.
12. Closely monitors inventory levels while managing product ordering and receipt.
13. Maintains a clean and organized job site.
14. Other duties as assigned.

Qualifications

A minimum of 2 years of store or service manager experience

General automotive knowledge

Excellent customer service disposition

Good communication skills

Leadership ability

Team building skills

Ability to work a flexible retail schedule including weekends, evenings and holidays

Valid driver’s license

Qualities that make you stand out from the rest:

1. Attention to detail and organizational skills
2. Understanding the current performance of the location and asking for assistance if needed.
3. Open communication with their team
4. Excellent customer service skills
5. Responsible
6. Focus on sales categories to ensure that all opportunities are taken care of
7. Excellent phone skills
8. Understands the importance of quality control
9. Excellent problem solving skills
10. Has mechanical knowledge
11. Excellent leadership skills