Store Manager & Sales Leader

Midas Auto Service Experts; Lumberton Township (NJ); On-site; USD 65,000 - 80,000; Full time

Job summary

An established industry player is seeking a Store Manager & Sales Leader to oversee all service department activities. This role emphasizes selling tires, automotive repair, and maintenance services while ensuring a safe and trustworthy work environment. The ideal candidate will possess strong leadership and customer service skills, with a focus on developing team members and achieving strategic goals. Join a leading automotive service provider dedicated to career development and community engagement, where your contributions will have a significant impact on the team's success.

Benefits

Bonus based on performance

Health insurance

Paid time off

Qualifications

• Minimum 2 years of store or service manager experience required.
• Excellent customer service and leadership skills are essential.

Responsibilities

• Manage and direct automotive service technicians effectively.
• Ensure exceptional customer service and oversee vehicle inspections.

Skills

Customer Service Skills

Leadership Ability

Communication Skills

Team Building Skills

Problem-Solving Skills

Education

2+ years of management experience

Valid driver’s license

Job description

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Benefits

• Bonus based on performance
• Health insurance
• Paid time off

At Midas, we are dedicated to providing quality service to customer vehicles in the areas of inspection, diagnosis and repair, utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for Automotive Service Managers to assist in managing and directing all service department activities, with the primary focus of selling tires, automotive repair, and maintenance services. The Co-Manager position is a developmental leadership role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

As a Midas Automotive Service Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

• Ensuring a safe, secure, and trustworthy work environment.
• Developing personal growth opportunities.
• Establishing strategic goals by gathering information from reporting documents.
• Defining objectives, evaluating trends and options, choosing a course of action, and assessing outcomes.
• Leading by example, managing, and training the team while aligning with our company's vision, purpose, core values, and employee creed.
• Ensuring all policies and procedures are followed by employees.
• Delivering exceptional customer service, listening, and consulting with customers.
• Overseeing vehicle inspections and making comprehensive recommendations, building computerized repair orders, and sourcing parts.
• Discussing pricing estimates with customers and promoting shop service specials and financing options.
• Monitoring the quality of vehicles being signed out.
• Supervising up to 10 employees effectively.
• Managing inventory levels, product ordering, and receipt.
• Maintaining a clean and organized work site.
• Performing other duties as assigned.

Qualifications

• Minimum of 2 years of store or service manager experience
• General automotive knowledge
• Excellent customer service skills
• Good communication skills
• Leadership ability
• Team building skills
• Flexible schedule including weekends, evenings, and holidays
• Valid driver’s license

Qualities That Make You Stand Out

• Attention to detail and organizational skills
• Understanding of current performance metrics and proactive in seeking assistance if needed
• Open communication with team
• Excellent customer service skills
• Responsibility
• Focus on sales opportunities
• Excellent phone skills
• Understanding of quality control
• Problem-solving skills
• Mechanical knowledge
• Leadership skills

Compensation: $65,000.00 - $80,000.00 per year

Join Our Team

As one of the largest destinations for automotive services, Midas is leading in career development and community engagement. We handle everything from tires to brakes and oil, providing endless opportunities to grow and develop your expertise with us.

Required & Preferred Qualifications

Details on industry, seniority level, employment type, and job functions are included, emphasizing sales and business development in the motor vehicle manufacturing industry.