Store Manager & Sales Leader

Midas Auto Service Experts; Cherry Hill Township (NJ); On-site; USD 65,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager & Sales Leader to oversee automotive service operations. This role emphasizes leadership, customer service, and operational excellence, ensuring a safe and efficient work environment. As a key figure in the team, you will drive sales, manage service technicians, and maintain high standards of customer satisfaction. With a commitment to training and development, this opportunity offers a pathway to grow your career in the automotive service sector. Join a company that values your expertise and dedication to quality service!

Benefits

Bonus based on performance

Health insurance

Paid time off

Qualifications

• Minimum 2 years of store or service management experience required.
• Strong customer service and communication skills are essential.

Responsibilities

• Manage and direct automotive and service technicians in shop operations.
• Ensure exceptional customer service and quality control in vehicle inspections.

Skills

Customer Service Skills

Leadership Abilities

Communication Skills

General Automotive Knowledge

Problem-Solving Skills

Job description

Join to apply for the Store Manager & Sales Leader role at Midas Auto Service Experts

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Join to apply for the Store Manager & Sales Leader role at Midas Auto Service Experts

Benefits

• Bonus based on performance
• Health insurance
• Paid time off

At Midas, we are dedicated to providing quality service to customer vehicles in the areas of inspection, diagnosis, and repair, utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for Automotive Service Managers to assist in managing and directing all service department activities, with the primary focus of selling tires, automotive repair, and maintenance services. The Co-Manager position is a developmental leadership role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

As a Midas Automotive Service Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

• Ensuring a safe, secure, and trustworthy work environment.
• Developing personal growth opportunities.
• Establishing strategic goals by gathering information from reporting documents.
• Defining objectives, evaluating trends and options, choosing a course of action, and assessing outcomes.
• Leading by example, managing, and training team members while aligning with our company's vision, purpose, core values, and employee creed.
• Ensuring all policies and procedures are followed by employees.
• Delivering exceptional customer service by listening and consulting with customers.
• Overseeing vehicle inspections and making comprehensive recommendations, building computerized repair orders, and sourcing parts.
• Discussing pricing estimates with customers and promoting shop service specials and financing options.
• Monitoring the quality of all vehicles being signed out.
• Supervising up to 10 employees successfully.
• Managing inventory levels, product ordering, and receipt.
• Maintaining a clean and organized work site.
• Performing other duties as assigned.

Qualifications

• A minimum of 2 years of store or service management experience.
• General automotive knowledge.
• Excellent customer service skills.
• Good communication skills.
• Leadership and team-building abilities.
• Ability to work flexible retail hours, including weekends, evenings, and holidays.
• Valid driver’s license.

Qualities That Make You Stand Out

• Attention to detail and organizational skills.
• Understanding of location performance and proactive assistance.
• Open communication with team members.
• Excellent customer service skills.
• Responsibility and accountability.
• Focus on sales opportunities.
• Excellent phone skills.
• Understanding of quality control.
• Problem-solving skills.
• Mechanical knowledge.
• Leadership skills.

Compensation: $65,000.00 - $80,000.00 per year

Join Our Team

As one of the largest destinations for automotive services, Midas is leading in developing career paths and building community relationships. We handle everything from tires to brakes and oil changes, offering endless opportunities to grow and develop expertise.