Store Manager – Optician Team Leader

New Look; Northern (KY); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Professional fees reimbursement

Two training courses

Personal days

Group insurance and telemedicine

Insurance discounts (auto/home)

Free ophthalmic glasses annually

Friends and family discount

Multidisciplinary team environment

Job summary

New Look is seeking an experienced optician with proven sales leadership to manage a store, coach a team, and uphold exceptional customer service. You will ensure product quality, perform lens/frame checks, and support professional development within a collaborative environment.

The role requires membership with the College of Dispensing Opticians and a track record of reducing costs while hitting sales targets, along with a passion for eco-responsibility and community involvement.

Qualifications

• Must be a member of the College of Dispensing Opticians in your province.
• Minimum of five years of experience managing a sales team.
• Demonstrated ability to achieve objectives and control costs.
• Strong leadership, communication, and motivational skills.
• Ability to manage pressure and prioritize tasks.

Responsibilities

• Achieve sales objectives and oversee store operations.
• Apply company standards, procedures, and programs.
• Provide high-quality customer service according to company standards.
• Adjust contact lenses and advise clients on use.
• Inspect lenses, frames, and ophthalmic products for quality and conformity; perform repairs.
• Perform professional acts reserved for opticians.
• Train new employees and support their development.
• Act as an ambassador for an environmentally and community minded company.

Skills

Leadership

Sales management

Communication

Organizational skills

Education

College of Dispensing Opticians member

Job description

New Look is seeking an experienced optician with proven sales leadership to manage a store, coach a team, and uphold exceptional customer service. You will ensure product quality, perform lens/frame checks, and support professional development within a collaborative environment.

The role requires membership with the College of Dispensing Opticians and a track record of reducing costs while hitting sales targets, along with a passion for eco-responsibility and community involvement.