Store Manager Miami

LUMAS; Miami (NM); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Employee discounts

Health insurance

Pre-tax commuter benefits

Paid time off

Job summary

LUMAS is seeking an experienced Store Manager to oversee daily operations, drive sales, and lead a gallery-style team across our multi-channel approach. You will ensure excellent customer service by sharing compelling stories behind artworks and managing exhibits from delivery to display.

The ideal candidate brings extensive retail leadership, a passion for art, and a proactive, customer-focused mindset to nurture loyalty while achieving growth targets.

Qualifications

• Several years of retail experience and proven ability to lead a store or gallery team.
• Art market knowledge is not required; personality and passion for sales are valued.
• Inspire customers and colleagues with a positive manner and proactive work style.
• Support customer loyalty by post-sale care and relationship-building.
• Able to work across multi-channel support including chat and video consultations.

Responsibilities

• Independent management of the store including full sales responsibility
• Lead, recruit, and inspire the sales team
• Ensure world-class customer service through engaging advice and stories behind the artwork
• Analyze sales data and be responsible for store sales as well as continuously optimizing our KPI's
• Securing and supervising the exhibits from delivery to presentation, including unpacking, checking, packing and stock management
• B2B acquisition of customers in the field of gastronomy, architecture studios, interior design studios, medical practices, offices, etc
• We live multi-channel: Active support of our customer:s via chat and video consultation

Skills

Retail experience

Team leadership

Customer service

Storytelling

Positive attitude

Job description

Join our quest to bring art to all.

Art changes the way we look at the world. With the goal of democratizing art, LUMAS has changed the art market. Supported by 250 artists and a community of over 300,000 art lovers and collectors, we are the global market leader in art editions.

Through 19 galleries worldwide and online, we invite our audiences to experience art in all its facets. Our well-curated program includes more than 3000 works by around 250 established artists and promising newcomers, as well as historical and contemporary works from selected archives.

We invite you to share your career goals with us so that we can work together to shape your path with us. We are looking for open-minded personalities to enrich our team with new ideas and skills. Let's revolutionize the connection between art and retail, bringing everyday life and art together.

Your Responsibilities

• Independent management of the store including full sales responsibility
• Lead, recruit, and inspire the sales team
• Ensure world-class customer service through engaging advice and stories behind the artwork
• Analyze sales data and be responsible for store sales as well as continuously optimizing our KPI's
• Securing and supervising the exhibits from delivery to presentation, including unpacking, checking, packing and stock management
• B2B acquisition of customers in the field of gastronomy, architecture studios, interior design studios, medical practices, offices, etc
• We live multi-channel: Active support of our customer:s via chat and video consultation

Your profile

• You bring several years of retail experience and inspire with passion and presence in sales
• You have already successfully managed a store or gallery team
• We do not require any previous knowledge in the art market, we are rather interested in your personality and your passion & curiosity
• You inspire both customers and colleagues with your positive manner and proactive way of working
• You see the support of our customers after the sale as a great opportunity for customer loyalty
• You have fluent English and Spanish language skills

Why LUMAS?

• Many career and development opportunities with various training offers
• Short decision-making processes and great creative freedom in an owner-managed company
• High quality products which excite customers, partners and us every day
• Attractive employee discounts
• Paid time off plans and health insurance, if you want
• Pre-tax commuter benefits for transit or parking
• Talented and motivated colleagues from all over the world
• Transparent and attractive bonus system, your performance pays off for you
• International and appreciative working environment

How To Apply

Feel free to visit our career page for further impressions of LUMAS as an employer. We want to invite you to apply and look forward to the chance to speak with you.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin and will not be discriminated against on the basis of disability.