Store Manager - Lead Teams, Grow Sales & Service

Citi Trends, Inc.; Dover (DE); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Paid vacation

401(k) plan

Paid training

Career growth opportunities

Job summary

Citi Trends is seeking a Store Manager in Dover, DE to lead all aspects of store performance, people leadership, and operations. You will oversee daily activities, drive sales, and ensure a positive customer experience while coaching a high-performing team.

This role suits experienced retail leaders who take ownership, drive results, and lead with accountability in a fast-paced environment. Competitive benefits offered.

Qualifications

• High school diploma or equivalent.
• 3–5 years of experience as a Store Manager or equivalent retail leadership role.
• 5–7 years of overall retail experience preferred.
• Strong communication, organizational, and people leadership skills.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to perform basic math calculations, including percentages.
• Operational Excellence & Compliance.
• Customer-Focused Execution.
• Adaptability in a Fast-Paced Retail Environment.

Responsibilities

• Lead daily store operations to meet sales goals, profit objectives, and customer experience standards.
• Monitor sales performance and drive results.
• Maintain payroll management, shrink control, and operating expenses.
• Ensure inventory controls and shrink prevention standards.
• Uphold Citi Trends policies and standards.
• Recruit, hire, onboard, coach, and counsel associates per policy.
• Direct and supervise associates in sales, inventory, cash handling, and customer service.
• Build staffing levels and provide ongoing coaching and performance management.

Skills

Communication

Organizational skills

People leadership

Flexible schedule

Customer service

Education

High school diploma or equivalent

Job description

Citi Trends is seeking a Store Manager in Dover, DE to lead all aspects of store performance, people leadership, and operations. You will oversee daily activities, drive sales, and ensure a positive customer experience while coaching a high-performing team.

This role suits experienced retail leaders who take ownership, drive results, and lead with accountability in a fast-paced environment. Competitive benefits offered.