Store Manager: Lead Growth, Teams & Customer Experience

Citi Trends, Inc.; Dover (DE); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Paid vacation

401(k)

Paid training

Career growth

Job summary

Citi Trends is seeking a Store Manager to lead daily operations, drive sales, and develop a high‑performing team at our Dover, DE location. You will manage staff, ensure customer experience standards, and safeguard store cash and inventory while delivering results.

The ideal candidate has 3–5 years in store leadership, a track record of accountability, and the ability to coach and motivate a diverse team in a fast‑paced environment. This role offers growth opportunities and competitive benefits.

Qualifications

• High school diploma or equivalent required.
• 3–5 years of experience as a Store Manager or equivalent retail leadership role.
• 5–7 years of overall retail experience preferred; strong communication and leadership skills.
• Ability to work a flexible schedule, including nights and weekends.
• Demonstrated operational excellence and customer-focused execution.

Responsibilities

• Lead daily store operations to meet sales goals, profitability, and customer experience standards.
• Monitor sales performance and take actions to drive results and address opportunities.
• Maintain payroll, shrink control, and operating expenses with strong financial controls.
• Ensure inventory controls, transactions, and shrink prevention compliance.
• Recruit, coach, and develop store associates; manage staffing levels and performance.

Skills

Communication skills

Organizational skills

People leadership

Education

High school diploma or equivalent

Job description

Citi Trends is seeking a Store Manager to lead daily operations, drive sales, and develop a high‑performing team at our Dover, DE location. You will manage staff, ensure customer experience standards, and safeguard store cash and inventory while delivering results.

The ideal candidate has 3–5 years in store leadership, a track record of accountability, and the ability to coach and motivate a diverse team in a fast‑paced environment. This role offers growth opportunities and competitive benefits.