Store Manager: Lead Teams, Elevate Customer Experience

Foot Locker, Inc.; Philadelphia (Philadelphia County); On-site; USD 64,000 - 69,000; Full time

Benefits offered by this job

Salary range

Bonus incentives

Daily/Weekly pay

Paid time off

Employee discount

Health, dental & life coverage

Development opportunities

Job summary

Foot Locker, Inc. in Philadelphia is seeking a store leadership professional to guide daily operations and deliver an exceptional in-store customer experience. You will coach staff, manage recruiting, training, and merchandising, and drive profitability through strong KPI execution.

Reporting to district leadership, you will lead teams, ensure brand standards, and foster a high-energy shopping environment across our Foot Locker brands. Weekend and evening shifts are required.

Qualifications

• At least 2 years of experience in a customer-facing sales setting with leadership responsibilities.
• Ability to engage customers and deliver elevated experiences.
• Proactive, resourceful and comfortable in a fast-changing omni-channel environment.
• Strong critical thinking, math skills and ethical judgment.
• Flexible scheduling including nights, weekends, and holidays.

Responsibilities

• Coach and motivate your team to deliver exceptional customer experiences.
• Execute recruiting, hiring, training, guest services, visual merchandising and store operations.
• Drive plans to improve KPIs and maximize store profitability.
• Empower associates to create a natural, personable customer journey.
• Serve as a liaison between customers, sales staff, store leadership and corporate partners.
• Maintain high customer focus and lead by example with clear communication.
• Ensure visual directives and standards are followed.
• Share product knowledge and apply learnings to customer interactions.

Skills

Leadership

Customer engagement

Omni-channel retail

Problem analysis

Ethics & integrity

Flexible availability

Job description

Foot Locker, Inc. in Philadelphia is seeking a store leadership professional to guide daily operations and deliver an exceptional in-store customer experience. You will coach staff, manage recruiting, training, and merchandising, and drive profitability through strong KPI execution.

Reporting to district leadership, you will lead teams, ensure brand standards, and foster a high-energy shopping environment across our Foot Locker brands. Weekend and evening shifts are required.