Store Manager — Lead Teams, Elevate Customer Experience

Lids; Denver (CO); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Retirement plan

Employee discounts

Paid Time Off

Career development

Early wage access

Bonus potential

Job summary

Lids is seeking a Store Manager to lead store operations, sales and a frontline team. You will drive guest experiences, supervise staff, manage schedules, and ensure product availability with strong emphasis on service and performance metrics.

The role requires effective leadership, coaching, and the ability to adapt to fast-paced retail environments while upholding company standards and creating an inclusive, high-energy store culture.

Qualifications

• Proven supervisory skills with ability to train and assess retention.
• Strong interpersonal and communication skills.
• Proven ability to work independently with minimal supervision.
• Ability and willingness to travel overnight for training or meetings.
• Flexibility to work varying days and hours and maintain attendance.

Responsibilities

• Lead and execute selling strategy to achieve KPIs and deliver customer service.
• Direct in-store team to ensure efficient operations and service.
• Drive training and development of store staff and onboarding.
• Manage scheduling, payroll compliance, and daily store operations.
• Oversee product flow, merchandising, pricing, and inventory accuracy.
• Ensure store compliance with policies and procedures; maintain safety.

Skills

Sales leadership

Supervisory skills

Interpersonal communication

Independent work

Travel readiness

Attendance & scheduling

Managerial skills

Tools

MPOS

Lids Custom

Job description

Lids is seeking a Store Manager to lead store operations, sales and a frontline team. You will drive guest experiences, supervise staff, manage schedules, and ensure product availability with strong emphasis on service and performance metrics.

The role requires effective leadership, coaching, and the ability to adapt to fast-paced retail environments while upholding company standards and creating an inclusive, high-energy store culture.