Store Leader: Build Teams, Elevate Customer Experience

T E C Industrial Inc; Pittsburgh (Allegheny County); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Retirement plan

Employer-paid benefits (disability, AD

Paid time off

Employee discount and perks

Career development

Job summary

Lids Sports Group is seeking a Store Manager in a fast-paced retail environment. You will lead store operations, drive sales, and mentor a team to deliver exceptional customer experiences.

Responsibilities include staffing, training, merchandising, and ensuring operational standards across the store. You will manage day-to-day activities, resolve customer issues promptly, and collaborate with district leaders to execute company initiatives and promotions.

Qualifications

• Retail store leadership experience is required.
• Proven ability to hire, train and develop a team.
• Strong communication and coaching skills.
• Experience driving in-store sales and customer service excellence.

Responsibilities

• Lead selling strategy to meet KPIs and sales targets.
• Resolve customer issues in the moment and ensure a positive outcome.
• Manage scheduling, payroll, and store operations in compliance with policy.
• Oversee product strategy, merchandising and inventory controls.

Skills

Hiring strategy

Onboarding

Team engagement

Training strategy

Customer service

Cash handling

Tools

MPOS

Lids Custom

Job description

Lids Sports Group is seeking a Store Manager in a fast-paced retail environment. You will lead store operations, drive sales, and mentor a team to deliver exceptional customer experiences.

Responsibilities include staffing, training, merchandising, and ensuring operational standards across the store. You will manage day-to-day activities, resolve customer issues promptly, and collaborate with district leaders to execute company initiatives and promotions.