Store Manager: People, Service & Store Operations

Lids; Augusta (GA); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision

Retirement plan

Employee discount

Job summary

Lids seeks a Store Manager to lead daily operations, drive sales, and coach a frontline team in a fast-paced retail environment.

You will own hiring, onboarding, training, and performance management while ensuring outstanding customer service and adherence to company standards.

This role reports to the District Sales Manager and offers comprehensive benefits, employee discounts, and opportunities across our nationwide store network.

Qualifications

• Candidate should have retail leadership experience and ability to manage a store team.
• Strong interpersonal and communication skills are essential.
• Ability to develop and implement training and coaching for staff.
• Authorized to work in the United States; visa sponsorship not offered.

Responsibilities

• Lead store hiring and onboarding processes.
• Develop and execute training programs for team members.
• Drive selling strategy to meet KPIs and deliver outstanding customer service.
• Oversee scheduling, payroll compliance, and store operations.

Skills

Supervisory experience

Leadership

Customer service

Communication skills

Team management

Tools

MPOS System

Lids Custom embroidery

Job description

Lids seeks a Store Manager to lead daily operations, drive sales, and coach a frontline team in a fast-paced retail environment.

You will own hiring, onboarding, training, and performance management while ensuring outstanding customer service and adherence to company standards.

This role reports to the District Sales Manager and offers comprehensive benefits, employee discounts, and opportunities across our nationwide store network.