Store Manager — Lead Team, Elevate Service, Drive Growth

Boot Barn; Kerrville (TX); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

401(k) plan

Merchandise discount

Paid Time Off

Medical, Dental, Vision

Life Insurance

Job summary

Boot Barn in Kerrville, TX seeks a Store Manager to lead daily operations, coach partners, and drive sales while upholding Boot Barn's mission and values. You will supervise staffing, training, inventory, and customer experience to ensure profitability and a best-in-class store environment.

The role demands strong leadership, collaboration with district and regional teams, and a commitment to community engagement.

Qualifications

• Associate's degree and/or 2–4 years retail store management experience.
• Experience managing direct reports and leading teams in selling environment.
• Strong organizational and time management skills with the ability to manage multiple priorities.
• Availability to work nights, weekends and holidays.

Responsibilities

• Lead store partners to foster a service & selling culture and exceed overall expectations to build long-standing customer relationships.
• Implement and uphold an environment of continuous learning by exhibiting expert-level product knowledge and developing a training plan for each store partner.
• Assess and communicate localized customers' needs to District Manager.
• Analyze and measure business trends to maximize sales to meet or exceed key metrics and sales goals.
• Review sales goals with partners, provide coaching and feedback, and lead on the sales floor during peak hours.
• Ensure adequate staffing to meet changing business needs and payroll expenses.
• Adapt to changing business needs and procedures; manage schedules and communicate with leadership.
• Ensure merchandise stock levels and presentations adhere to visual guidelines and train staff accordingly.
• Lead and coach associates in building customer engagement through loyalty programs and credit cards.
• Partner with District Manager to plan events and community outreach.

Skills

Leadership

Retail management

Customer service

Staff development

Communication

Education

Associate's Degree (or equivalent)

Job description

Boot Barn in Kerrville, TX seeks a Store Manager to lead daily operations, coach partners, and drive sales while upholding Boot Barn's mission and values. You will supervise staffing, training, inventory, and customer experience to ensure profitability and a best-in-class store environment.

The role demands strong leadership, collaboration with district and regional teams, and a commitment to community engagement.