Store Manager: Lead Team, Elevate Sales + Monthly Bonus

Cash America Pawn; Metairie (LA); On-site; USD 2,025,000 - 61,430,000; Full time

Benefits offered by this job

Monthly bonus

Employee discount

Benefits package

401(k) auto-enrollment

Tuition reimbursement

Earned Wage Access

Job summary

FirstCash Holdings, Inc. is hiring a Store Manager to lead a team and drive daily store operations.

You will develop staff, deliver outstanding customer service, and manage inventory, assets, and financial performance across diverse merchandise including jewelry, electronics, tools, and more. The role offers competitive hourly pay with a monthly performance bonus, earned wage access after day 2, employee discounts from day one, and a comprehensive benefits package including medical, dental,

Qualifications

• 2+ years of management and customer service experience required
• Experience in retail, sales, or multi-unit retail preferred
• Strong leadership, coaching, and employee development skills

Responsibilities

• Lead all aspects of daily store operations
• Deliver exceptional customer service and promote a customer-focused culture
• Recruit, hire, train, coach, and develop team members
• Drive sales, loan, and profitability goals
• Analyze business results and implement action plans to improve performance
• Manage inventory, merchandising, and store presentation standards
• Oversee asset protection, cash handling, and operational compliance
• Monitor loan and buying transactions to ensure accuracy and integrity
• Build customer relationships and support new customer acquisition efforts
• Communicate goals, expectations, and performance objectives to team members
• Maintain product knowledge across a wide variety of merchandise categories
• Perform other duties as assigned

Skills

Management experience

Customer service

Staff development

Sales & profitability

Education

High school diploma or GED

Tools

POS system

Job description

FirstCash Holdings, Inc. is hiring a Store Manager to lead a team and drive daily store operations.

You will develop staff, deliver outstanding customer service, and manage inventory, assets, and financial performance across diverse merchandise including jewelry, electronics, tools, and more. The role offers competitive hourly pay with a monthly performance bonus, earned wage access after day 2, employee discounts from day one, and a comprehensive benefits package including medical, dental,