Store Manager: Lead Team & Drive Sales

Cash America Pawn; Fort Worth (TX); On-site; USD 20,000 - 34,000; Full time

Benefits offered by this job

Monthly bonus

Employee discounts

Healthcare benefits

401(k) plan

Earned Wage Access

Paid vacation

Tuition reimbursement

Job summary

Cash America Pawn in Fort Worth, TX is seeking an experienced Store Manager to lead daily store operations, coach the team, and drive exceptional customer experiences across a diverse range of merchandise.

You will manage inventory, protect assets, meet financial targets, and recruit and develop staff while balancing a fast-paced retail schedule. This role offers opportunities for bonuses and comprehensive benefits.

Qualifications

• 18+ years old with a high school diploma, GED, or equivalent experience.
• 2+ years of management and customer service experience.
• Retail, sales, or multi-unit retail experience preferred.
• Strong leadership, coaching, and employee development skills.
• Flexible retail schedule, including weekends and holidays.
• Comfortable working with a variety of merchandise (firearms in FFL locations; certification provided).
• Bilingual applicants encouraged to apply.

Responsibilities

• Lead all aspects of daily store operations.
• Deliver exceptional customer service and promote a customer-focused culture.
• Recruit, hire, train, coach, and develop team members.
• Drive sales, loan, and profitability goals.
• Analyze business results and implement action plans to improve performance.
• Manage inventory, merchandising, and store presentation standards.
• Oversee asset protection, cash handling, and operational compliance.
• Monitor loan and buying transactions to ensure accuracy and integrity.
• Build customer relationships and support new customer acquisition efforts.
• Communicate goals, expectations, and performance objectives to team members.
• Maintain product knowledge across a wide variety of merchandise categories.

Skills

Leadership

Coaching

Customer service

Recruiting

Sales analytics

Communication

Multitasking

Flexibility

Bilingual

Education

High school diploma or GED

Tools

POS systems

Microsoft Office

Job description

Cash America Pawn in Fort Worth, TX is seeking an experienced Store Manager to lead daily store operations, coach the team, and drive exceptional customer experiences across a diverse range of merchandise.

You will manage inventory, protect assets, meet financial targets, and recruit and develop staff while balancing a fast-paced retail schedule. This role offers opportunities for bonuses and comprehensive benefits.