Store Manager — Drive Sales & Lead a High-Performing Team

Cash America Pawn; Houston (TX); On-site; USD 20,000 - 34,000; Full time

Benefits offered by this job

Monthly bonus

Earned Wage Access

Employee discounts

Medical benefits

401(k) auto-enrollment

Tuition reimbursement

Vacation & Sick Time

Job summary

Cash America Pawn in Houston is seeking an experienced Store Manager to lead our team. You will guide daily operations, develop the staff, and drive customer satisfaction while managing inventory, assets, and profitability.

The role emphasizes coaching staff, recruiting, and achieving sales and loan goals, with a monthly performance bonus and comprehensive benefits. Must be 18+, with 2+ years of management and customer service, and flexible retail scheduling.

Qualifications

• 18+ years old with a high school diploma, GED, or equivalent experience.
• 2+ years of management and customer service experience.
• Retail, sales, or multi-unit retail experience preferred.
• Strong leadership, coaching, and employee development skills.
• Ability to analyze business results and drive performance improvements.

Responsibilities

• Lead all aspects of daily store operations.
• Deliver exceptional customer service and promote a customer-focused culture.
• Recruit, hire, train, coach, and develop team members.
• Drive sales, loan, and profitability goals.
• Analyze business results and implement action plans to improve performance.
• Manage inventory, merchandising, and store presentation standards.
• Oversee asset protection, cash handling, and operational compliance.
• Monitor loan and buying transactions to ensure accuracy and integrity.
• Build customer relationships and support new customer acquisition efforts.
• Communicate goals, expectations, and performance objectives to team members.
• Maintain product knowledge across a wide variety of merchandise categories.
• Perform other duties as assigned.

Skills

Leadership

Customer service

Employee development

Hiring & training

Education

High school diploma / GED

Job description

Cash America Pawn in Houston is seeking an experienced Store Manager to lead our team. You will guide daily operations, develop the staff, and drive customer satisfaction while managing inventory, assets, and profitability.

The role emphasizes coaching staff, recruiting, and achieving sales and loan goals, with a monthly performance bonus and comprehensive benefits. Must be 18+, with 2+ years of management and customer service, and flexible retail scheduling.