Store Manager: Lead Growth & Service Excellence

Cash America Pawn; Fort Worth (TX); On-site; USD 31,000 - 52,000; Full time

Benefits offered by this job

Monthly bonus

Medical benefits

Dental & Vision

401(k) plan

Tuition reimbursement

Earned Wage Access

Employee discount

Vacation time

Life insurance

Job summary

Cash America Pawn in Fort Worth, TX is seeking an experienced Store Manager to lead our team and drive profitability while delivering exceptional customer experiences.

Responsibilities include recruiting, training, coaching, managing inventory, cash handling, and ensuring operational compliance; you will motivate staff and foster a customer-focused culture. We offer competitive hourly pay with a monthly bonus and strong benefits.

Qualifications

• 2+ years of management and customer service experience.
• High school diploma or GED required.
• Comfortable working with a wide range of merchandise.

Responsibilities

• Lead all aspects of daily store operations.
• Deliver exceptional customer service and promote a customer-focused culture.
• Recruit, hire, train, coach, and develop team members.
• Drive sales, loan, and profitability goals.
• Analyze business results and implement action plans to improve performance.
• Manage inventory, merchandising, and store presentation standards.
• Oversee asset protection, cash handling, and compliance.
• Build customer relationships and support new customer acquisition.
• Communicate goals, expectations, and performance to the team.

Skills

Leadership

Customer service

Communication

Education

High school diploma or GED

Tools

POS system

Job description

Cash America Pawn in Fort Worth, TX is seeking an experienced Store Manager to lead our team and drive profitability while delivering exceptional customer experiences.

Responsibilities include recruiting, training, coaching, managing inventory, cash handling, and ensuring operational compliance; you will motivate staff and foster a customer-focused culture. We offer competitive hourly pay with a monthly bonus and strong benefits.