Store Manager: Lead Team, Elevate Customer Experience

Torrid; Rapid City (SD); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, vision packages

Monthly bonus potential

Associate discount 50%

Job summary

Torrid is seeking a Store Manager to lead daily operations in a fast-paced retail setting. You will drive KPI achievement, supervise scheduling, payroll, and loss prevention while developing a high-performing team focused on delivering an exceptional customer experience.

The role requires at least 1–2 years of specialty apparel retail management, a HS diploma (college degree a plus), and adaptability to evolving fashion trends and store priorities.

Qualifications

• 1-2 years of specialty/apparel retail management experience.
• Ability to multitask in a fast-paced environment while creating an amazing customer experience.
• Retail/fashion knowledge and adaptability to change.

Responsibilities

• Ensure store achieves company objectives and KPI goals.
• Lead an operationally sound business by balancing policies, shrink/loss prevention, payroll, reporting and scheduling.
• Recruit, develop and train top talent focused on sales, customer service, and fashion.
• Model The Torrid Connection and ensure a shopping experience that builds loyalty.
• Implement merchandise strategies and maintain a clean, inviting store environment.

Skills

Retail management

Team leadership

Customer experience

Adaptability

Merchandise knowledge

Education

High School diploma

College degree is a plus

Job description

Torrid is seeking a Store Manager to lead daily operations in a fast-paced retail setting. You will drive KPI achievement, supervise scheduling, payroll, and loss prevention while developing a high-performing team focused on delivering an exceptional customer experience.

The role requires at least 1–2 years of specialty apparel retail management, a HS diploma (college degree a plus), and adaptability to evolving fashion trends and store priorities.