Retail Store Manager: Lead, Coach & Grow Sales

Cash America Pawn; Lake Worth (TX); In loco; USD 31.000 - 52.000; Tempo pieno

Vantaggi offerti da questo lavoro

Monthly store bonus

Employee discounts

Earned Wage Access

401(k) auto-enrollment

Tuition reimbursement

Descrizione del lavoro

FirstCash Holdings, Inc. is seeking an experienced Store Manager to lead a busy store, develop employees, drive sales and deliver exceptional customer experiences. You will oversee daily operations, team development, inventory control, asset protection, and financial performance.

You will coach and recruit staff, analyze results, and promote a customer‑focused culture across a broad merchandise mix. The role requires 18+ with HS diploma, 2+ years of management, flexible hours including weekends;

Competenze

• 18+ years old with a high school diploma, GED, or equivalent experience.
• 2+ years of management and customer service experience required.
• Retail, sales or multi-unit retail experience preferred.
• Strong leadership, coaching, and employee development skills.
• Ability to analyze business results and drive performance improvements.

Mansioni

• Lead all aspects of daily store operations.
• Deliver exceptional customer service and promote a customer-focused culture.
• Recruit, hire, train, coach, and develop team members.
• Drive sales, loan, and profitability goals.
• Analyze business results and implement action plans to improve performance.
• Manage inventory, merchandising, and store presentation standards.
• Oversee asset protection, cash handling, and operational compliance.
• Monitor loan and buying transactions for accuracy and integrity.
• Build customer relationships and support new customer acquisition efforts.
• Communicate goals, expectations, and performance to the team.
• Maintain product knowledge across merchandise categories.

Conoscenze

Leadership

Customer service

Talent development

Business analysis

Communication

Multitasking

Bilingual friendly

Formazione

High school diploma or GED

Strumenti

POS system proficiency

Descrizione del lavoro

FirstCash Holdings, Inc. is seeking an experienced Store Manager to lead a busy store, develop employees, drive sales and deliver exceptional customer experiences. You will oversee daily operations, team development, inventory control, asset protection, and financial performance.

You will coach and recruit staff, analyze results, and promote a customer‑focused culture across a broad merchandise mix. The role requires 18+ with HS diploma, 2+ years of management, flexible hours including weekends;