Store Manager — Lead Team, Drive Growth & Bonuses

FFI Holdings Puerto Rico Inc; United States; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health Insurance

Competitive Wages

Bonus Potential

Working Hours

401k Match

Paid Time Off

Holiday Pay

Store Discount

Job summary

EZCORP is seeking a Team Member to lead a 3–10+ person sales team in a fast-paced retail environment in Puerto Rico. You will coach and mentor associates, drive customer service excellence, and negotiate pawn and sales transactions that satisfy customers and the business.

The ideal candidate brings 1+ years in a management role, strong leadership and communication skills, and the ability to coach staff toward targets while upholding store standards and compliance with company policies.

Qualifications

• High school diploma or GED required.
• 1+ years in a management role or supervisory position.
• Ability to pass a criminal background check and drug test.
• Strong communication and interpersonal skills.

Responsibilities

• Analyzing reports and profitability statements and providing recommendations and necessary action plans.
• Recruiting, selecting, orienting, and training Team Members while monitoring and appraising their job results.
• Providing ongoing coaching and development to assist Team Members in achieving performance goals.
• Ensuring store operations meet requirements by scheduling and supervising Team Members.
• Ensuring pricing and timely markdowns follow guidelines.
• Securing merchandise by implementing security systems and measures.
• Marketing and displaying merchandise to meet store standards while ensuring safety.
• Complying with all legal requirements.
• Maintaining operations by coordinating and enforcing policies and procedures.

Skills

Leadership

Coaching

Negotiation

Customer service

Education

High school diploma or GED

Job description

EZCORP is seeking a Team Member to lead a 3–10+ person sales team in a fast-paced retail environment in Puerto Rico. You will coach and mentor associates, drive customer service excellence, and negotiate pawn and sales transactions that satisfy customers and the business.

The ideal candidate brings 1+ years in a management role, strong leadership and communication skills, and the ability to coach staff toward targets while upholding store standards and compliance with company policies.