Store Manager: Lead Team & Customer Experience

Michaels of Canada; Coon Rapids (MN); Presencial; USD 61.000 - 81.000; Tempo integral

Benefícios oferecidos por esta vaga

401(k) with employer match

Medical, dental, and vision coverage

Employee discounts

Resumo da vaga

Michaels is seeking a Store Manager for the MSP-COON RAPIDS/MAIN, MN location. The role focuses on leading a team to deliver a great customer experience while meeting sales and KPI targets, with heavy emphasis on managing workload, standards, and brand promises.

The position requires extensive retail experience, including supervising teams, inventory control, merchandising, and exceptional customer service. Expect nights, weekends and early mornings as part of operations.

Qualificações

• 5+ years of retail experience, including inventory management, merchandising and customer service excellence.
• 2+ years of experience directly supervising a diverse team, including performance management and talent development.

Responsabilidades

• Lead and manage all aspects of the store, including SOPs, policies and standards, and team accountability for store conditions and results.
• Deliver sales and KPI targets in line with annual objectives; manage the team to achieve role KPIs.
• Lead execution of the Michaels customer brand promises and safety programs.
• Staff the store with qualified team members; hire, train, coach, and develop talent; manage performance and disciplinary matters.

Descrição da vaga

Michaels is seeking a Store Manager for the MSP-COON RAPIDS/MAIN, MN location. The role focuses on leading a team to deliver a great customer experience while meeting sales and KPI targets, with heavy emphasis on managing workload, standards, and brand promises.

The position requires extensive retail experience, including supervising teams, inventory control, merchandising, and exceptional customer service. Expect nights, weekends and early mornings as part of operations.