Store Manager: Lead Team, Boost Sales & Growth (Bonus)

Cash America Pawn; Shoreline (WA); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

Monthly bonus

Benefits package

401(k) enrollment

Tuition reimbursement

Employee discounts

Earned wage access

Paid time off

Life insurance

Job summary

First Cash Holdings, Inc. is seeking an experienced Store Manager to lead a dynamic team. You will drive store performance, coach staff, and deliver outstanding customer experiences across jewelry, electronics, tools, and more.

Responsibilities include daily operations, inventory control, and ensuring compliance while building customer relationships and supporting growth in a fast-paced retail environment.

Qualifications

• Minimum 21 years of age with a high school diploma, GED, or equivalent experience.
• 2+ years of management and customer service experience required.
• Ability to stand, walk, lift up to 50 lbs, and perform physical tasks.
• Flexible retail schedule, including weekends and holidays.
• Bilingual applicants encouraged to apply.

Responsibilities

• Lead all aspects of daily store operations.
• Deliver exceptional customer service and promote a customer-focused culture.
• Recruit, hire, train, coach, and develop team members.
• Drive sales, loan, and profitability goals.
• Analyze business results and implement action plans to improve performance.
• Oversee asset protection, cash handling, and operational compliance.

Skills

Store management

Customer service

Leadership

Employee development

Retail sales

Education

High school diploma or GED

Tools

POS system

Job description

First Cash Holdings, Inc. is seeking an experienced Store Manager to lead a dynamic team. You will drive store performance, coach staff, and deliver outstanding customer experiences across jewelry, electronics, tools, and more.

Responsibilities include daily operations, inventory control, and ensuring compliance while building customer relationships and supporting growth in a fast-paced retail environment.