Store Manager - Lead Store Ops & Team Growth

GPM Investments, LLC; Springfield (MA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Bonuses based on performance

Weekly pay

401(k)

Paid time off & holidays

Sign-on bonus

Job summary

GPM Investments, LLC is hiring a Store Manager in Massachusetts to own store operations, lead a team of 8-15, and cover shifts across days, evenings, overnights, weekends, and holidays. The role emphasizes hands-on leadership, coaching, and delivering top service while meeting sales goals.

Qualifications include a Food Safety Certification, 21+ years old, and a valid driver’s license with reliable transportation.

Qualifications

• Retail or food management experience preferred.
• Must have (or be able to obtain) a Food Safety Certification.
• Minimum age 21+ years old.
• A valid driver’s license, access to a personal vehicle, and proof of insurance.

Responsibilities

• Take full ownership of your store's operations, team, and performance.
• Lead and inspire a team of 8-15 employees across all shifts.
• Be the go-to person when coverage is needed—you’ll typically work days but must be available for any shift, including evenings, overnights, weekends, and holidays.
• Perform all duties of store employees including running the register, stocking, upselling, cleaning restrooms, and maintaining the lot and fuel pumps.
• Coach team members to deliver excellent service and actively upsell promotions and key items.
• Recruit, hire, and train new team members, focusing on growth, accountability, and teamwork.
• Manage inventory, vendor orders, deliveries, and merchandising.
• Handle all banking and cash deposits—must have a valid driver’s license, reliable transportation, and insurance.
• Maintain high standards for safety, cleanliness, food safety, and customer satisfaction.
• Control expenses and labor hours while achieving store sales goals.
• Execute all company programs and marketing initiatives.
• Be willing to take on anything the store needs—including cross-training and stepping in to manage deli or QSR operations when necessary.
• Other duties as assigned.

Skills

Strong communication

Leadership

Education

Food Safety Certification

Job description

GPM Investments, LLC is hiring a Store Manager in Massachusetts to own store operations, lead a team of 8-15, and cover shifts across days, evenings, overnights, weekends, and holidays. The role emphasizes hands-on leadership, coaching, and delivering top service while meeting sales goals.

Qualifications include a Food Safety Certification, 21+ years old, and a valid driver’s license with reliable transportation.