Store Manager: Lead Sales, People & Experience

Boot Barn; Dayton (OH); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive salary plus SPIFFS and a 1

Monthly store sales bonus opportunity

Merchandise discount: 50% off exclusve

Job summary

Boot Barn is seeking a Store Manager to drive service, selling culture and store profitability in the Dayton area. You will lead a team, optimize staffing, manage payroll, and ensure adherence to visual presentation guidelines across categories such as boots, denim, hats and add-ons.

You will develop partners through training, measure performance, coach on goals, and partner with District leadership to deliver exceptional customer experiences while controlling expenses.

Qualifications

• Associate's Degree and/or 2 to 4 years of experience in retail store management.
• Experience managing direct reports and leading teams in a selling environment.
• Strong organizational and time management skills with the ability to manage multiple priorities.
• Strong communication, customer service, time management and organizational skills.
• Availability to work a variety of shifts including nights, weekends and holidays.
• Up to 15% travel to support local stores, as needed.

Responsibilities

• Lead store partners to foster a service & selling culture and exceed overall expectations to build long-standing customer relationships.
• Implement and uphold an environment of continuous learning with expert-level product knowledge and training plans.
• Assess and communicate localized customers' needs to District Manager.
• Analyze and measure business trends to maximize sales to meet or exceed key metrics and sales goals.
• Review sales goals with partners, provide coaching and recognition, and lead on the sales floor during peak hours.
• Ensure adequate staffing to meet changing business needs and payroll expenses.
• Adapt to changing business needs and procedures; adjust store schedule, payroll implications, and communicate with leaders.
• Ensure merchandise stock levels and presentations adhere to visual guidelines; educate partners on guidelines.
• Lead and coach associates in customer engagement through loyalty programs and drive accountability for goals.
• Plan and execute experiential events with District Manager, including local community outreach.
• Ensure leadership matrix roles are understood and embraced by the team.
• Complete opening/closing procedures and comply with Time and Attendance policies.
• Demonstrate professionalism in communication, attitude and teamwork with customers and partners.
• Adhere to local, federal, and state laws and company policies.

Skills

Store leadership

Customer service

Staffing

Team development

Operational excellence

Sales coaching

Education

Associate's Degree / 2–4 years retail store management

Job description

Boot Barn is seeking a Store Manager to drive service, selling culture and store profitability in the Dayton area. You will lead a team, optimize staffing, manage payroll, and ensure adherence to visual presentation guidelines across categories such as boots, denim, hats and add-ons.

You will develop partners through training, measure performance, coach on goals, and partner with District leadership to deliver exceptional customer experiences while controlling expenses.