Store Manager: Lead Retail Ops & Growth

S&G Stores; Toledo (OH); On-site; USD 60,000 - 90,000; Full time

Job summary

S&G Stores in Toledo, OH is seeking a Store Manager to lead a single-unit retail operation. The Store Manager ensures efficient, compliant store operations, trains staff for customer service excellence, and drives sales while safeguarding assets. This is a salaried exempt role with a 50-hour work week.

The position emphasizes leadership, merchandising execution, asset protection, and staff development to sustain a high-performing team. Strong communication and retail knowledge are essential.

Qualifications

• Minimum High School Diploma or GED.
• Experience in retail or supervisory roles preferred.
• Strong communication and problem-solving skills.
• Familiarity with retail systems and processes.

Responsibilities

• Provides customer service leadership and direction for entire store and team of employees working in the same location
• Ensures that employees follow all Company policies
• Promotes and maintains a clean and organized store appearance inside and out
• Fosters an environment focused on customer service and satisfaction
• Promotes staff retention by working to develop leaders, empower employees and encourage increased employee productivity
• Responds quickly to all emergencies for the safety and security of customers and employees and notifies the appropriate individuals
• Ensures all merchandising and marketing programs are executed properly, which includes maintaining plan-o-gram integrity and appropriate sign placement
• Ensures the store maximizes sales and educates staff on selling initiatives
• Monitors store activities to ensure that transactions are taking place in the proper manner
• Ensures foodservice products are fresh and appealing by rotating products appropriately and removing out-of-date products
• Ensures that all necessary store reports and paperwork, including performance appraisals, are completed in a timely fashion

Skills

Supervisory experience

Retail / Customer service experience

Communication skills

Retail management knowledge

Education

High School Diploma or GED

Job description

S&G Stores in Toledo, OH is seeking a Store Manager to lead a single-unit retail operation. The Store Manager ensures efficient, compliant store operations, trains staff for customer service excellence, and drives sales while safeguarding assets. This is a salaried exempt role with a 50-hour work week.

The position emphasizes leadership, merchandising execution, asset protection, and staff development to sustain a high-performing team. Strong communication and retail knowledge are essential.