Retail Store Leader: Drive Sales & Customer Service

S&G Stores; Sylvania (OH); On-site; USD 60,000 - 80,000; Full time

Job summary

S&G Stores is seeking a Store Manager to lead a single-unit operation in a fast-paced retail environment. The role is salaried exempt with a 50-hour work week and focuses on customer service, sales growth, and adherence to company policies.

The manager will supervise staff, ensure proper merchandising, and manage operations to maximize profits while maintaining asset controls. Strong leadership and communication are essential.

Qualifications

• Previous supervisory experience preferred
• Retail / Customer service experience
• Completion of the Assistant Store Manager Training program and other required Company training
• Knowledge of Company systems and technology
• Excellent communication and problem-solving skills
• Knowledge of retail business management practices
• Knowledge of store transactions and related programs

Responsibilities

• Provides customer service leadership for store and team of employees at the same location
• Ensures employees follow all Company policies
• Promotes and maintains a clean and organized store appearance
• Fosters an environment focused on customer service and satisfaction
• Promotes staff retention by developing leaders and empowering employees
• Responds quickly to emergencies for safety and security
• Executes merchandising and marketing programs with plan-o-gram integrity and signage
• Maximizes sales and educates staff on selling initiatives
• Monitors store activities to ensure proper transactions
• Rotates foodservice products to keep items fresh
• Completes reports and performance appraisals in a timely fashion

Skills

Customer service leadership

Staff training

Sales management

Asset protection

Communication skills

Retail experience

Leadership abilities

Education

High School Diploma or GED

Job description

S&G Stores is seeking a Store Manager to lead a single-unit operation in a fast-paced retail environment. The role is salaried exempt with a 50-hour work week and focuses on customer service, sales growth, and adherence to company policies.

The manager will supervise staff, ensure proper merchandising, and manage operations to maximize profits while maintaining asset controls. Strong leadership and communication are essential.