Store Manager — Customer-First Retail Leader

S and G stores; Findlay (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

S and G Stores is seeking a Store Manager to lead a single unit, drive sales, ensure compliance with laws and policies, and train staff to deliver exceptional customer service. The role is salaried exempt with a 50-hour work week and requires strong leadership and operational excellence.

The Manager will oversee scheduling, merchandising, safety, and performance reporting, while promoting a customer-driven environment and asset controls to maximize profitability.

Qualifications

• Supervisory experience preferred.
• Completion of Assistant Store Manager Training and other required trainings.
• Good understanding of Company systems and technology.
• Excellent communication skills and ability to resolve issues.
• Knowledge of retail management practices and store transactions.
• Knowledge of handling injuries, incidents, and safety procedures.

Responsibilities

• Provides customer service leadership for the store and team.
• Ensures compliance with Company policies and procedures.
• Maintains a clean, organized store appearance.
• Fosters customer service and satisfaction across the store.
• Promotes staff retention by coaching and developing leaders.
• Responds to emergencies for safety of customers and employees.
• Executes merchandising programs and planograms with accuracy.
• Monitors transactions and educates staff on selling initiatives.
• Ensures timely completion of store reports and performance appraisals.

Skills

Leadership

Customer service

Communication

Retail management

Training & development

Problem solving

Education

High School Diploma or GED

Job description

S and G Stores is seeking a Store Manager to lead a single unit, drive sales, ensure compliance with laws and policies, and train staff to deliver exceptional customer service. The role is salaried exempt with a 50-hour work week and requires strong leadership and operational excellence.

The Manager will oversee scheduling, merchandising, safety, and performance reporting, while promoting a customer-driven environment and asset controls to maximize profitability.