Store Manager: Lead Retail Excellence & Team Growth

Safelite Group Inc.; Crystal (MN); Sur place; USD 52 000 - 66 000; Plein temps

Avantages offerts par ce poste

Bonus opportunities

401(k) matching

Medical coverage

Tuition reimbursement

Paid training

Health benefits

Résumé du poste

Safelite Group, Inc. is seeking a Store Manager to lead daily store operations in Minnesota, driving outstanding customer service and performance. The role focuses on staffing, scheduling, inventory control, cash handling, loss prevention and a safe, welcoming store environment.

The position requires leadership experience in retail or service centers, with automotive familiarity preferred. You will coach a mobile workforce to achieve KPIs and deliver memorable customer experiences at every visit.

Qualifications

• High School Diploma or equivalent; 5–7 years leadership or supervisory experience preferred.
• Valid state-issued driver's license required.
• 3+ years of leadership experience with an innovative approach to incenting performance.
• 3–5 years of experience in retail or service centers; automotive experience preferred.
• Proficiency with Microsoft Office Suite and general office equipment.
• Excellent communication skills to influence, persuade and engage a mobile workforce.
• Able to work outside in various weather conditions.
• Present a professional appearance and wear PPE.
• Physical ability to lift up to 35 lbs and stand for extended periods.

Responsabilités

• Oversee the daily operations of the store, including opening/closing procedures, work orders, cash handling and inventory management.
• Drive team performance to meet KPI targets and company goals while ensuring compliance with regulations.
• Ensure technicians are SafeTech certified and provide training and coaching for quality installs or repairs.
• Provide guidance on vehicle and equipment maintenance and assist with display materials as needed.
• Deliver world-class customer service by responding promptly to complaints and warranty issues.
• Perform other duties as assigned.

Connaissances

Leadership experience

Customer service

Communication skills

Retail experience

MS Office proficiency

Driver's license

Professional appearance

Physical stamina

Formation

High School Diploma/GED/Equivalent

Description du poste

Safelite Group, Inc. is seeking a Store Manager to lead daily store operations in Minnesota, driving outstanding customer service and performance. The role focuses on staffing, scheduling, inventory control, cash handling, loss prevention and a safe, welcoming store environment.

The position requires leadership experience in retail or service centers, with automotive familiarity preferred. You will coach a mobile workforce to achieve KPIs and deliver memorable customer experiences at every visit.