Store Manager: Lead Operations, Guest Satisfaction & Growth

Baskin-Robbins; Charlottesville (VA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Weekly pay

Employee meals

Monthly bonus

Medical and dental insurance

Cell phone reimbursement

Job summary

Baskin-Robbins, a franchisee of Dunkin’ Donuts, is seeking a Store Manager in Charlottesville, VA. You will oversee daily restaurant operations, recruit and develop staff, and ensure adherence to quality, service and cleanliness standards.

The role requires strong leadership, focus on guest satisfaction, and the ability to drive sales and controllables. Experience in food service is required; Serve Safe certification is a plus.

Qualifications

• Experience in the food service industry is required.
• Food Safety certification (Serve Safe) is a plus.

Responsibilities

• Leading operational Excellence
• Keen focus on 100% Guest Satisfaction
• Understanding the importance of training and development of team members
• Achieving financial goals such as sales projections and controllables
• Utilizing effective communication and coaching skills

Skills

Leadership

Recruitment

Training and development

Customer service

Communication

Job description

Baskin-Robbins, a franchisee of Dunkin’ Donuts, is seeking a Store Manager in Charlottesville, VA. You will oversee daily restaurant operations, recruit and develop staff, and ensure adherence to quality, service and cleanliness standards.

The role requires strong leadership, focus on guest satisfaction, and the ability to drive sales and controllables. Experience in food service is required; Serve Safe certification is a plus.