Store Manager: Lead Operations, Growth & Guest Joy
Dunkin' Donuts
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Benefits offered by this job
Job summary
Dunkin' Donuts is seeking a Restaurant Manager to oversee daily restaurant operations, drive sales and profitability, and lead the management team in delivering excellent guest experiences. The role emphasizes frontline leadership, staff training, and maintaining brand standards across shifts.
Ideal candidates bring restaurant or hospitality management experience, strong guest service skills, and a commitment to operational excellence.
Qualifications
- Preferably, you have previous management experience in retail, restaurant, or hospitality.
- You are 18 years of age (or higher per applicable law)
- You know what it takes to be in the smile-making business and have exceptional time management, attention to detail, and guest service skills.
Responsibilities
- Smiling and always saying "YES!" to our guests.
- Leading operational Excellence
- Keen focus on 100% Guest Satisfaction
- Understanding the importance of training and development of team members
- Achieving financial goals such as sales projections and controllables
- Utilizing effective communication and coaching skills
Job description
Dunkin' Donuts is seeking a Restaurant Manager to oversee daily restaurant operations, drive sales and profitability, and lead the management team in delivering excellent guest experiences. The role emphasizes frontline leadership, staff training, and maintaining brand standards across shifts.
Ideal candidates bring restaurant or hospitality management experience, strong guest service skills, and a commitment to operational excellence.
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