Restaurant Manager: Lead Team, Grow Sales & Guest Service

Baskin-Robbins; Hamden (CT); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Aggressive salaries

Quarterly bonus

Paid PTO

401k matching

Medical benefits

Life insurance

Long term disability

Job summary

Dunkin' is seeking a Restaurant Manager to lead a single-restaurant operation with a focus on guest satisfaction, operational excellence, and profitable top-line sales. You will ensure adherence to Dunkin' standards, franchisee policies, and applicable laws, while driving training and team development.

The role emphasizes strong leadership, cost control, inventory management, and compliance, with a focus on delivering great guest experiences in a fast-paced environment.

Qualifications

• Basic computer skills required for daily operations.
• Fluent spoken and written English.
• Basic math and financial management understanding.
• Leadership experience in retail, restaurant, or hospitality.

Responsibilities

• Lead restaurant team, conduct meetings, and deliver training.
• Ensure brand standards, recipes, and systems are followed.
• Create guest-focused culture and address guest feedback.
• Roll out new products with training and marketing.
• Control costs and manage inventory and labor schedules.
• Maintain safety, sanitation, and compliance with laws.

Skills

Basic computer skills

English fluency

Basic math

Leadership experience

Education

College degree preferred

Job description

Dunkin' is seeking a Restaurant Manager to lead a single-restaurant operation with a focus on guest satisfaction, operational excellence, and profitable top-line sales. You will ensure adherence to Dunkin' standards, franchisee policies, and applicable laws, while driving training and team development.

The role emphasizes strong leadership, cost control, inventory management, and compliance, with a focus on delivering great guest experiences in a fast-paced environment.