Restaurant Manager: Lead Team, Delight Guests, Grow Sales

Dunkin'; Troy (MI); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

Performance-based bonuses

Paid time off and flexible scheduling

Health, dental, and vision insurance

Employee discounts and recognition

Discounted tuition through SNHU

Opportunities for advancement

Job summary

Dunkin' is seeking an energetic Restaurant Manager to lead store operations, drive guest satisfaction, and optimize daily workflows. You will supervise a team, handle inventory and scheduling, and ensure food safety and brand standards are met while promoting a positive work culture.

Ideal candidates bring 1–3 years of management experience in QSR or retail, strong communication skills, and a hands-on approach to delivering exceptional service to every guest.

Qualifications

• 1–3 years of restaurant or retail management experience (QSR experience a plus)
• Strong leadership, communication, and organizational skills
• Hands-on, can-do attitude with a passion for customer service
• Ability to work flexible hours, including weekends and holidays

Responsibilities

• Leading and motivating a high-performing team to deliver exceptional guest experiences
• Managing daily operations including inventory, scheduling, and cash handling
• Ensuring compliance with food safety, sanitation, and brand standards
• Driving sales and profitability through effective cost control and marketing initiatives
• Recruiting, training, and developing team members for growth and success
• Creating a positive, inclusive, and fun work environment

Skills

Leadership

Communication

Organizational skills

Customer service

Job description

Dunkin' is seeking an energetic Restaurant Manager to lead store operations, drive guest satisfaction, and optimize daily workflows. You will supervise a team, handle inventory and scheduling, and ensure food safety and brand standards are met while promoting a positive work culture.

Ideal candidates bring 1–3 years of management experience in QSR or retail, strong communication skills, and a hands-on approach to delivering exceptional service to every guest.