Restaurant Manager: Guest Experience & Operations Leader

Dunkin'; Hanover Township (Luzerne County); On-site; USD 45,000 - 65,000; Full time

Job summary

Dunkin' is seeking a Restaurant Manager to lead our Dunkin' team and deliver exceptional guest experiences. You will drive operations, staff development, and profitability in a fast-paced environment.

Responsibilities include hiring, coaching, scheduling, enforcing brand standards, and ensuring food safety. The role requires strong leadership, financial acumen, and a commitment to guest satisfaction across shifts.

Qualifications

• Fluency in English required.
• Strong math and financial management skills.
• Experience in restaurant, retail, or supervisory roles is preferred.

Responsibilities

• Hire, train and develop employees.
• Communicate job expectations to employees.
• Plan, monitor, and review employee performance.
• Provide coaching and feedback; discipline when appropriate.
• Create and maintain a guest-first culture.

Skills

Fluent in English

Math & financial mgmt

Restaurant/supervisory exp

Education

High School diploma or equivalent

Job description

Dunkin' is seeking a Restaurant Manager to lead our Dunkin' team and deliver exceptional guest experiences. You will drive operations, staff development, and profitability in a fast-paced environment.

Responsibilities include hiring, coaching, scheduling, enforcing brand standards, and ensuring food safety. The role requires strong leadership, financial acumen, and a commitment to guest satisfaction across shifts.