Store Manager: Lead Omni Experience & Team Growth

H&M; Billings (MT); On-site; USD 73,000 - 84,000; Full time

Benefits offered by this job

Staff discount

Health insurance

401K

Paid time off

Job summary

H&M is seeking a Store Manager in Billings, MT to lead the store’s omni-channel customer experience, drive sales, and optimize profitability. You will guide a diverse team, set goals, and ensure high standards for visual merchandising, operations, and customer service.

You will analyze sales data, develop plans, and collaborate with area leadership to grow market share while maintaining compliance with brand guidelines and local regulations.

Qualifications

• Demonstrated leadership in a retail environment.
• Strong communication and coaching capabilities.
• Experience managing store operations and budgets.

Responsibilities

• Own the omni-channel customer experience and drive sales and budget goals.
• Lead and develop the store team, fostering collaboration and high performance.
• Manage store operations, visuals, and compliance with global/local standards.
• Analyze sales data and implement plans to optimize profitability and growth.
• Promote loyalty programs and in-store sustainability initiatives.

Skills

Store leadership

Team development

Communication

Analytical skills

Retail operations

Job description

H&M is seeking a Store Manager in Billings, MT to lead the store’s omni-channel customer experience, drive sales, and optimize profitability. You will guide a diverse team, set goals, and ensure high standards for visual merchandising, operations, and customer service.

You will analyze sales data, develop plans, and collaborate with area leadership to grow market share while maintaining compliance with brand guidelines and local regulations.