Store Manager: Omni-Experience & Team Growth

H&M; Bolingbrook (IL); On-site; USD 67,000 - 77,000; Full time

Benefits offered by this job

Employee discount

Health benefits

401K plan

Paid time off

Job summary

H&M in Bolingbrook, IL is seeking a Store Manager to own the omni customer experience, drive visual standards, and lead the full store team to achieve sales and profit goals.

You will develop talent, manage scheduling, coordinate operations, and promote loyalty programs and sustainability initiatives. This role demands strong leadership, communication, and analytical skills to respond to local market trends.

Qualifications

• Experience leading a store team and delivering KPI targets.
• Strong communication, coaching, and decision-making skills.
• Retail management experience in fast-paced environments.

Responsibilities

• Lead omni customer experience and visual standards.
• Analyze sales and budgets; plan to optimize results.
• Coach and develop store team with ongoing evaluations.
• Ensure store operations including openings/closings and security.
• Promote loyalty programs and in-store sustainability initiatives.

Skills

Store leadership

Customer service

Team development

Analytical thinker

Budget planning

Tools

Retail software

Job description

H&M in Bolingbrook, IL is seeking a Store Manager to own the omni customer experience, drive visual standards, and lead the full store team to achieve sales and profit goals.

You will develop talent, manage scheduling, coordinate operations, and promote loyalty programs and sustainability initiatives. This role demands strong leadership, communication, and analytical skills to respond to local market trends.