Store Manager: Lead a High-Performance Retail Team

stevemaddenretailcareers; Norfolk (VA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical, Dental, Vision Benefits

401K Eligibility with company match

Paid time off

Employee discount

Career Growth

Job summary

Steve Madden is seeking a Store Manager (Full-Time) to lead and inspire a high-performing retail team in a fast-paced environment. You will manage staff performance, coach for growth, and uphold brand standards in merchandising, customer service, and store presentation.

Responsibilities include hiring, overseeing daily operations, ensuring safety compliance, and driving store profitability through effective selling techniques and a strong client base.

Qualifications

• Experience leading a high-performance retail team.
• Strong verbal and written communication skills.
• Excellent organizational abilities to coordinate resources.
• Knowledge of retail operations including sales, service, merchandising, and inventory control.
• Ability to work flexible retail hours including weekends and holidays.

Responsibilities

• Develop and lead a high-performance team aligned with company values.
• Share the company vision with the team and customers.
• Coach and train staff, manage performance, and drive growth.
• Maintain product knowledge, promotions, and advertising efforts.
• Oversee store operations to achieve sales, service, and profitability goals.
• Hire qualified candidates reflecting company values.
• Ensure safety and loss-prevention compliance.
• Manage POS and store systems; adapt to changing tasks as needed.

Skills

Team leadership

Communication

Organization

Flexibility

Customer service

Retail operations

Education

High school diploma or equivalent

Job description

Steve Madden is seeking a Store Manager (Full-Time) to lead and inspire a high-performing retail team in a fast-paced environment. You will manage staff performance, coach for growth, and uphold brand standards in merchandising, customer service, and store presentation.

Responsibilities include hiring, overseeing daily operations, ensuring safety compliance, and driving store profitability through effective selling techniques and a strong client base.