Store Manager - Lead Growth, Culture & Customer Experience

boottbarnext; Virginia (MN); On-site; USD 65,000 - 98,000; Full time

Benefits offered by this job

Competitive salary and bonuses

Employee discounts

Paid time off

Medical, dental, vision insurance

401(k) with company match

Growth opportunities with new stores

Job summary

Boot Barn is seeking a Store Manager to drive sales, lead a high-performing team, and ensure exceptional customer service. You will manage staffing, training, and store operations to achieve profitability and shrink reduction while upholding company standards.

You will partner with District/Regional leadership and Store Support Center to execute strategic initiatives, coach associates, and deliver a best-in-class customer experience across categories.

Qualifications

• Associate's Degree and/or 2 to 4 years of experience in retail store management.
• Experience managing direct reports and leading teams in a selling environment.
• Strong organizational and time management skills with the ability to manage multiple priorities.
• Availability to work a variety of shifts including nights, weekends and holidays.

Responsibilities

• Lead store partners to foster a service & selling culture and exceed overall expectations to build long-standing customer relationships.
• Develop a training plan for each store partner to achieve full competency in all product categories.
• Assess and communicate localized customers' needs to District Manager.
• Analyze and measure business trends to maximize sales and meet key metrics and goals.
• Lead by example, coaching on the sales floor during peak hours.

Skills

Retail management

Team leadership

Customer service

Staff scheduling

Communication

Education

Associate's Degree

Job description

Boot Barn is seeking a Store Manager to drive sales, lead a high-performing team, and ensure exceptional customer service. You will manage staffing, training, and store operations to achieve profitability and shrink reduction while upholding company standards.

You will partner with District/Regional leadership and Store Support Center to execute strategic initiatives, coach associates, and deliver a best-in-class customer experience across categories.