Store Leader: Drive Sales, Service & Team Growth

boottbarnext; North Carolina; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary & sales bonus

Merchandise discount

Paid Time Off

Insurance: medical/dental/vision/life

401(k) matching

Flexible schedules

Growth opportunities

Job summary

Boot Barn is seeking a Store Manager to lead store partners, drive exceptional customer service, and achieve sales goals across categories. The role requires strong leadership, product knowledge, and the ability to manage staffing and payroll while upholding company policies and visual standards.

As a champion of Boot Barn's mission, you will collaborate with District and Regional leaders, HR, and Store Support Center to grow the store's profitability through shrink reduction and expense

Qualifications

• Associate's Degree and/or 2 to 4 years of experience in retail store management.
• Experience managing direct reports and leading teams in a selling environment.
• Strong organizational and time management skills with the ability to manage multiple priorities.
• Strong communication, customer service, time management and organizational skills.
• Availability to work a variety of shifts including nights, weekends and holidays.

Responsibilities

• Lead store partners to foster a service & selling culture and exceed expectations to build long-standing customer relationships.
• Implement and uphold an environment of continuous learning with expert-level product knowledge and training plans for partners.
• Assess and communicate localized customers' needs to District Manager.
• Analyze and measure business trends to maximize sales and meet key metrics.
• Review sales goals with partners, provide coaching, feedback and recognition; be present on the sales floor.
• Ensure adequate staffing and manage payroll implications.
• Adapt to changing business needs and train staff on new procedures and policies.
• Educate partners on visual presentation guidelines and merchandise assortments.
• Lead customers engagement through loyalty programs and drive experiential events with community outreach.

Skills

Business Acumen

Conflict Management

Customer-Centric

Leadership & Team Development

Strategic Thinking

Education

Associate's Degree

Retail store management experience

Job description

Boot Barn is seeking a Store Manager to lead store partners, drive exceptional customer service, and achieve sales goals across categories. The role requires strong leadership, product knowledge, and the ability to manage staffing and payroll while upholding company policies and visual standards.

As a champion of Boot Barn's mission, you will collaborate with District and Regional leaders, HR, and Store Support Center to grow the store's profitability through shrink reduction and expense