Store Manager: Lead Teams, Drive Growth & Service

boottbarnext; Kentucky; On-site; USD 57,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental, Vision and Life Ins.

401(k) with company match

Merchandise discount

Competitive paid time off

Growth opportunities (50+ new stores)

Job summary

Boot Barn is seeking a Store Manager who will lead store partners to deliver exceptional customer service and achieve sales goals. This role drives staffing decisions, training, and operational excellence while partnering with District Managers and Store Support Center.

The Store Manager will develop teams across product categories, manage payroll and expenses, and ensure compliance with company guidelines. Strong leadership and communication are essential for success.

Qualifications

• Associate's Degree and/or 2 to 4 years of experience in retail store management.
• Experience managing direct reports and leading teams in a selling environment.
• Strong organizational and time management skills with the ability to manage multiple priorities.
• Strong communication, customer service, time management and organizational skills.
• Availability to work nights, weekends and holidays; up to 15% travel.

Responsibilities

• Lead store partners to foster a service & selling culture and exceed overall expectations.
• Implement and uphold continuous learning with expert-level product knowledge and training plans.
• Assess and communicate localized customers' needs to District Manager.
• Analyze and measure business trends to maximize sales to meet or exceed key metrics and sales goals.
• Review sales goals with partners, providing coaching and recognition; lead by example on the sales floor.
• Ensure adequate staffing to meet changing business needs and payroll expenses.
• Adapt to changing business needs and train staff on procedures; communicate with District/Region/Store Support Center partners.
• Ensure merchandise stock levels and presentations adhere to company guidelines; educate partners.
• Lead and coach associates in building customer engagement through loyalty programs and drive events.
• Partner with District Manager to plan experiential events and local outreach.
• Ensure the store leadership team understands roles per leadership matrix.
• Complete opening/closing procedures per company standards and Time and Attendance policy.

Skills

Retail management

Leadership

Customer service

Staff development

Communication

Time management

Education

Associate's Degree

2-4 years retail management experience

Job description

Boot Barn is seeking a Store Manager who will lead store partners to deliver exceptional customer service and achieve sales goals. This role drives staffing decisions, training, and operational excellence while partnering with District Managers and Store Support Center.

The Store Manager will develop teams across product categories, manage payroll and expenses, and ensure compliance with company guidelines. Strong leadership and communication are essential for success.