Store Manager: Lead, Coach & Omnichannel Growth

Carter's/OshKosh; Boston (MA); On-site; USD 37,000 - 50,000; Full time

Benefits offered by this job

Health benefits

Employee discount

Job summary

Carter’s in Boston is seeking a Store Manager to lead the team, drive sales, and deliver exceptional customer service. You will recruit, train, and develop team members while ensuring store operations align with brand standards and budgets.

We value inclusive leadership, strong communication, and a hands-on approach to merchandising and loyalty programs. Expect a dynamic environment with growth opportunities and competitive benefits.

Qualifications

• Minimum of 3 years of retail or related management experience leading direct reports.
• Able to lift 40 pounds and stand for extended periods.
• Excellent verbal and written communication skills.

Responsibilities

• Build a talent pipeline through networking and recruiting; develop succession plans by training and developing your team.
• Foster a positive, safe, and inclusive work environment for employees to collaborate and perform.
• Lead the Leader on Duty program and direct merchandising and store operations.
• Manage payroll and budgets while analyzing KPIs to drive results.
• Provide customer-focused service and promote loyalty programs.

Skills

Leadership

Retail management

Coaching

Customer service

Team building

Merchandising

Communication

Education

High school diploma or GED

Tools

Outlook

Excel

Web navigation

Job description

Carter’s in Boston is seeking a Store Manager to lead the team, drive sales, and deliver exceptional customer service. You will recruit, train, and develop team members while ensuring store operations align with brand standards and budgets.

We value inclusive leadership, strong communication, and a hands-on approach to merchandising and loyalty programs. Expect a dynamic environment with growth opportunities and competitive benefits.