Store Manager: Growth Leader with Flexible Scheduling

carters; Boston (MA); On-site; USD 39,000 - 50,000; Full time

Benefits offered by this job

Health benefits

Mental health benefits

30% employee discount

Referral bonuses

GED/tuition-free programs

Job summary

Carter's is seeking a Store Manager in Boston to lead a team serving growing families. You will train staff, coach for sales and customer experience, and ensure brand standards across merchandising, operations, and payroll.

You’ll build a positive, inclusive environment, manage KPI targets, and participate in full store leadership. The role requires at least 3 years in retail management and a high school diploma or GED.

Qualifications

• 3+ years of retail or related management experience leading direct reports
• A high school diploma or GED
• Willingness to work days, nights, weekends, and holidays as scheduled

Responsibilities

• Build a talent pipeline through networking and recruiting; develop succession plans by training and developing your team
• Foster a positive, safe, and inclusive work environment for employees to collaborate and recognize performance to increase employee engagement
• Grow leaders through providing direction, delegation, and investing in their development
• Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program
• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Build customer loyalty through directing and coaching the team on the benefits of customer participation in our Loyalty programs, including credit
• Execute company’s direction on merchandising and operations; manage payroll and budgets
• Understand and analyze KPIs and identify behaviors to drive results
• Seamlessly lead and integrate an omnichannel experience ensuring teams are trained on the tools available
• Reduce loss through a consistent level of customer service, education, and operational controls

Skills

Retail management

Leadership & supervision

Technical skills (Outlook, Excel)

Education

High school diploma or GED

Job description

Carter's is seeking a Store Manager in Boston to lead a team serving growing families. You will train staff, coach for sales and customer experience, and ensure brand standards across merchandising, operations, and payroll.

You’ll build a positive, inclusive environment, manage KPI targets, and participate in full store leadership. The role requires at least 3 years in retail management and a high school diploma or GED.